Delivery Information

We aim to make your shopping experience seamless and enjoyable from checkout to delivery. Please read the information below to understand our delivery process and policies.

Ireland Shipping

1. Standard Delivery: €6.60 (Free for orders over €65)

2. Estimated Delivery Time: 1–3 working days

3. Orders are processed and dispatched within 24–48 hours (Monday to Friday).

4. During busy periods or sales, please allow up to 4–7 working days for delivery.

 

Free Shipping Offer

Enjoy free delivery on all orders over €65 within the Republic of Ireland — no code needed!

Click & Collect (Castlebar Only) on all orders over€30

We offer a free local collection option in Castlebar.
You’ll be notified when your order is ready for pickup, 

Pickup Address:
29 Linenhall Street
Knockthomas, Castlebar
Co. Mayo, Ireland
 Collection is available Monday to Saturday, 11AM – 8PM (excluding bank holidays).

International

• All orders - €16
• Delivery time - 3 to 4 working days

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).Please allow up to 5 working days for credit, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us by email at support@faceskincare.ie